Terms of Use

 

Effective: July 15, 2015

 

The tutortroops.com website (“Site”) and its tutoring, customized learning, and test preparation services (“Service”) are owned and operated by Tutor Troops, LLC (“Company”).

 

This document sets out the terms and conditions (“Terms of Use”) upon which we provide our Site and the Service to you as a user of the Site and/or Service. By using the Site or our Service or signing up with us, you are confirming that you agree to these Terms of Use so please take the time to read and understand them.

 

The terms “you,” “your” or “User(s)” refers to any individual accessing the Site or the Service for his/her own personal purposes, or on behalf of an entity or other person. In the event that you purport to be the agent of, represent, or otherwise act on behalf of an entity or any other person, references to “you,” “your” or “User(s)” shall include you individually and any such entity or person that you purport to represent, and you further represent and warrant that you are in fact an authorized representative of such entity or other person, that you have the authority to bind such entity or other person to these Terms of Use, and that your acceptance of these Terms of Use shall constitute acceptance on behalf of such entity or person.

 

The disclaimers, terms and conditions on these pages are of general application and may be supplemented by additional policies, procedures, disclaimers, guidelines, rules, terms or conditions of specific application disclosed by Company, including on any particular page of this Site or through the Service, or through a registration process or other means. In the event of a conflict between the Terms of Use and any additional policies, procedures, disclaimers, guidelines, rules, terms or conditions of specific application, the additional policies, procedures, disclaimers, guidelines, rules, terms or conditions of specific application shall control.

 

BY USING OR OTHERWISE ACCESSING THE SITE OR SERVICE, POSTING OR DOWNLOADING CONTENT OR ANY OTHER INFORMATION TO OR FROM THE SITE OR SERVICE OR MANIFESTING YOUR ASSENT TO THESE TERMS OF USE IN ANY OTHER MANNER, YOU HEREBY UNEQUIVOCALLY AND EXPRESSLY AGREE TO, AND SHALL BE SUBJECT TO, THESE TERMS OF USE. IF YOU DO NOT UNEQUIVOCALLY AGREE TO THESE TERMS OF USE, YOU MAY NOT USE OR OTHERWISE ACCESS THE SITE OR THE SERVICE OR POST OR DOWNLOAD CONTENT OR ANY OTHER INFORMATION TO OR FROM THE SITE OR THE SERVICE. PLEASE BE ADVISED THAT YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE OR THE SERVICE OR ANY CONTENT IS TO STOP USING THE SITE.

 

GENERAL TERMS OF USE AND RESTRICTIONS ON USE OF MATERIALS

 

Company hereby grants you a limited, non-exclusive, non-assignable, non-transferable license to access and use the Site solely for your own personal, non-commercial purposes, subject to your agreement to, compliance with and satisfaction of these Terms of Use. All rights not otherwise expressly granted by these Terms of Use are reserved by Company. If you do not comply with the Terms of Use at any time, Company reserves the right to revoke the aforementioned license(s), limit your access to the Site, or restrict your ability to post or download Content, which may include the ordering of any product and/or service. All materials contained in this Site or made available through the Service, are protected by United States and international trademark and copyright laws, are owned or controlled by Company (or its partners), and must only be used for certain approved purposes as established by Company. You may only view or download material from this Site for your own use or as otherwise expressly authorized by Company. You are solely responsible for providing, maintaining and ensuring the compatibility of all hardware, software, electrical and other physical requirements necessary for your access to and use of the Site or any part thereof.


IT IS STRICTLY PROHIBITED TO REPRODUCE, DUPLICATE, DISTRIBUTE (including by way of email, facsimile or other electronic means), PUBLISH, MODIFY, COPY, OR TRANSMIT MATERIAL AVAILABLE ON OR THROUGH THIS SITE OR THE SERVICE without the prior written consent of Company or unless expressly permitted by Site or in . This includes, without limitation, any application, text, graphics, logos, photographs, audio or video material or stills from audiovisual material available on this Site by Company, including Subscription Content (“Content”). In the event that you subscribe to certain services or content provided by Company via the Site on a subscription basis (the “Subscription Content”), upon payment of any applicable fees or other charges associated with such subscription, Company grants you a limited, non-exclusive, nonassignable, nontransferable license to access and use such Subscription Content for the term of the subscription solely for the noncommercial, personal use of User or the internal business needs of the entity of which User is an authorized representative, as the case may be, and subject to your agreement to, compliance with and satisfaction of these Terms of Use. The copying, posting, linking or other use of Content from this Site or the Service on any other web site or networked computer environment is similarly prohibited. Requests for permission to reproduce or distribute materials found on this Site or the Service can be made by contacting Company in writing at the address listed below. You are also strictly prohibited from creating works or materials that derive from or are based on the Content or other materials contained in this Site or the Service. This prohibition applies regardless of whether the derivative materials are sold, bartered or given away. You shall not copy, reverse engineer, disassemble, decompile, translate, modify, reproduce, republish, transmit, sell, offer for sale, disseminate or redistribute the Content, trademarks, service marks, logos or icons displayed on the Site or Service, which are the property of Company, or its affiliates or licensors, if any, unless otherwise specifically noted in these Terms of Use. Trademarks, service marks, logos and icons owned by third parties are the property of those respective third parties. Company and affiliates do not warrant or represent that your use of the Content will not infringe the rights of third parties.

 

 

If you do not comply with the Terms of Use at any time, we reserve the right to terminate, limit, or otherwise alter your access to the Site or the Service. We may discontinue or alter any aspect of the Site or the Service, including, but not limited to, (i) restricting the time the Site or the Service is available, (ii) restricting the amount of use permitted, and (iii) restricting or terminating your right to use the Site or the Service, at our sole discretion and without prior notice or liability.

 

ACCOUNTS

 

For certain aspects of the Site or the Service, you may be asked to register an account. In the event you agree to register an account, you will select or receive a username and password upon providing registration information and successfully completing the registration process. This account is personal to you, and you are prohibited from sharing it or allowing any other person to utilize your account. You are responsible for maintaining the confidentiality of your username and password and are fully responsible for all activities that occur under your username and password. Company may refuse to grant a particular username to you for any reason, including, without limitation, in the event Company determines that such username impersonates someone else, is protected by trademark or other proprietary right law or is vulgar or otherwise offensive.

 

YOUR PRIVACY

 

In an effort to address your privacy concerns, Company has instituted the following Privacy Policy located at http://www.tutortroops.com/privacy (“Privacy Policy”) that is incorporated herein by this reference. Company reserves the right to change the Privacy Policy as set forth therein. You acknowledge that you have read and understand the Privacy Policy and that you have the obligation to periodically review the Privacy Policy from time to time. In the event any provisions contained in this Agreement conflict with any terms, conditions or clauses contained in the Privacy Policy, the provisions of this Agreement shall govern.

 

Company may disclose information to trusted affiliates, independent contractors, and partners, who may use the information for certain business purposes deemed to be aligned with our goals and business objectives. In addition, Company may transfer information collected from users in connection with a sale or restructuring of Company.

 

PERMITTED USER CONTENT POSTED ON THE SITE

 

We welcome your comments regarding the Site and the Service. However, any comments, feedback, notes, messages, ideas, suggestions, or other communications (collectively, “User Content”) shall be, and remain, the exclusive property of Company. Your submission of any such User Content shall constitute an assignment to Company of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the User Content. Company will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction or prior notice and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, articles, forms, product ideas, computer code or other original materials.

 

You are solely responsible for such User Content you provide to Company or post on the Site or the Service. Company accepts no responsibility whatsoever in connection with, or arising from, such User Content. You agree that Company accepts no liability whatsoever if it decides, in its discretion, to prevent your User Content from being submitted or if it edits, restricts or removes any User Content for any reason. You also agree to permit any other user of this Site to access, view, store or reproduce the material for that other user’s personal use and not to restrict or inhibit the use of the Site by any other person.

 

Company does not endorse and has no control over, User Content. User Content is not necessarily reviewed by Company prior to posting and does not necessarily reflect the opinions or policies of Company. Company makes no warranties, express or implied, as to such User Content or its accuracy and reliability, and assumes no responsibility for actively monitoring the Site for inappropriate User Content. Company reserves the right to prevent you from submitting User Content to the Site, and to edit, restrict, or remove such User Content for any reason at any time. Company may choose, in its sole discretion, to monitor the Site; however, Company assumes no responsibility for User Content, no obligation to modify or remove any inappropriate User Content and no responsibility for the conduct of any User submitting any User Content.

 

You should exercise discretion before relying on information contained on the Site, including User Content. You agree to evaluate, and assume all risks associated with the use of any information contained on the Site or Service, including, without limitation, any risk relating to any reliance on the accuracy, completeness or usefulness thereof.

 

The Site is not a backup service for storing User Content, and Company has and shall have no liability regarding any loss of User Content. You are solely responsible for creating backups of any User Content you post using the Site or the Service.

 

You hereby represent, warrant, and covenant that any materials submitted to the Site by you are your own independent creation, solely and exclusively created by you without assistance from or by any third party, and do not infringe, in whole or in part, on any patent, copyright, trademark, or other intellectual property or proprietary rights of any third party.

 

USER REPRESENTATIONS

 

You hereby represent and warrant to Company that: (a) you (i) have reached the age of majority in the jurisdiction where you reside (generally 18, 19, or 21 years of age, depending on the jurisdiction), (ii) are an emancipated minor under the laws of your jurisdiction of domicile or residence, (iii) possess legal parental or guardian consent, or (iv) otherwise have the power and authority to enter into and perform your obligations under this Agreement; (b) all information provided by you to Company is truthful, accurate and complete; (c) you are an authorized signatory of the credit or debit card or other method of payment that you provide to Company or its third-party payment processor to pay the purchase price and any applicable fees or taxes related to your purchases of products or services via the Site; (d) you will comply with the terms and conditions of these Terms of Use and any other agreement to which you are subject that is related to your use of the Site, Content or any part thereof; (e) you have provided and will maintain accurate and complete registration information with Company, including, without ,limitation, your legal name, email address and any other information Company may reasonably require; (f) your access to and use of the Site or any part thereof or purchase and use of any product or service will not constitute a breach or violation of any other agreement, contract, terms of use or any law or regulation to which you are subject; (g) you will immediately notify Company in the event that you learn or suspect that your registration information, username, or password has been disclosed or otherwise made known to any other person; and (h) if you purport to be the agent of, represent or otherwise act on behalf of an entity or any other person, that you are in fact an authorized representative of such entity or other person.

 

In the event that you post any User Content or provide any feedback via the Site, you hereby represent and warrant to Company that: (1) you are owner of such User Content or feedback or otherwise have the right to grant Company the licenses or assignments granted pursuant to this Agreement; (2) you have secured any and all consents necessary to post the User Content or feedback and to grant the foregoing licenses or assignments; (3) the User Content or feedback does not violate the rights of any third party, including, without limitation, the intellectual property, privacy or publicity rights of any third party, and such User Content or feedback does not contain any personally identifiable information about third parties, in violation of such parties’ rights; (4) the use of any User Content or feedback will not result in harm or personal injury to any third party; and (5) all factual information contained in the User Content or feedback is true and accurate.

 

LINKS

 

As a service to our users, we may provide information about other resources that may be of interest. However, we are not responsible or liable for any content, advertising, products, or other materials on, or available from, such sites or resources, and the presentation of third-party links or content by Company is not intended to be an endorsement, sponsorship, or recommendation by Company. Please be aware that when you exit the Site, you are subject to the policies of the new web site. You further acknowledge and agree that Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such third-party content, goods or Service available on or through any third-party site or resource.

 

PROHIBITED ACTIVITIES

 

You shall not (nor cause any third party to) use the Site or the Service to perform any illegal or immoral activities (including without limitation defaming, abusing, harassing, stalking, threatening, or otherwise violating the legal rights - such as rights of privacy of others) or any of the following types of activities, without limitation:

 
  • disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, pornographic, obscene or otherwise objectionable material;
  • transmitting information that violates any applicable federal, state, or local laws, rules or regulations, including any governmental agency guidelines, policies or procedures, or that infringes any patent, trademark, trade secret, copyright or other intellectual property or proprietary rights of any party;
  • that would constitute fraud;
  • transmitting any material that contains software viruses, trojan horses, worms, time bombs, cancelbots, or any other computer code, files, or programs which may interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
  • impersonating anyone or any entity, falsely stating or otherwise misrepresenting your affiliation with a person or entity;
  • interfering with or disrupting the Site or the Service;
  • disrupting the activities or enjoyment of the Site or the Service for other users;
  • collecting or storing personal data about other users;
  • use of any manual or automated software, devices, or other processes to “crawl” or “spider” any web pages contained in the Site (including, without limitation, the use of robots, bots, spiders, scrapers or any other means to extract pricing, product, service or other data from the Site);
  • use of the Site to gain competitive intelligence about Company, the Site, or any product or service offered via the Site or to otherwise compete with Company or its affiliates;
  • framing or otherwise simulating the appearance or functions of the Site or any portion thereof; or
  • harvesting or otherwise collecting any information about other users, including, without limitation, email addresses or other contact information of other users.
 

You agree to abide by all applicable federal, state, or local laws, rules or regulations, including any governmental agency guidelines, policies or procedures, and are solely responsible for all acts or omissions taken by you (including actions that occur under your account or password, if any), including without limitation any of the User Content created or submitted by you.

 

FEES

 

Company (or its partners) may charge a fee to post or access Content or for other features, products, services, or licenses. You are responsible to Company (or its partners) for any fees applicable to Content that you post or other features, products, services or licenses you purchase or that are purchased through any account created through Company (or its partners) for using or accessing the Site or the Services. You authorize Company (or its partners), or its designated payment processor, to charge your specified credit card, debit card or other payment method for such fees as provided through the registration process.

 

Unless otherwise specified, all fees are in United States dollars, and all charges will be made in United States dollars. Any applicable sales or other taxes are additional to the stated fee.

 

Currency exchange settlements and foreign transaction fees are based on your agreement with your credit card or other payment method provider.

 

Except as required by law, all fees are nonrefundable, including, without limitation, in situations where paid posts are removed by Company (or its partners), or by community flagging. Payments and purchases may not be canceled by the user, except as required by law. However, Company (or its partners) reserves the right to refuse or terminate any purchase or attempted purchase at any time in its sole discretion. You understand and agree that if you authorize a payment transaction with your credit card, debit card, or other payment method, but your charge is rejected for any reason, there may be a hold on your use of that transaction amount for several days.

 

RELEASE / INDEMNIFICATION

 

You agree to release Company, its members, managers, officers, employees, and agents from any and all liability and obligations whatsoever in connection with or arising from your use of the Site and the Service. If at any time you are not happy with the Site or the Service or object to any material within the Site or the Service, your sole remedy is to cease using the Site and/or Service.

 

EXCLUSION OF WARRANTIES / DISCLAIMER

 

TO THE MAXIMUM EXTENT ALLOWED BY LAW, THE SITE OR THE SERVICE, AND ANY COMPANY CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” AND AT YOUR SOLE RISK. ALTHOUGH Company USES REASONABLE EFFORTS TO ENSURE THAT THE INFORMATION CONTAINED ON THE SITE AND THROUGH THE SERVICE IS AS ACCURATE AS POSSIBLE, Company GIVES NO WARRANTY OF ANY KIND REGARDING THE SITE OR THE SERVICE, OR company CONTENT posted or otherwise made available therein. FURTHER, Company DOES NOT WARRANT THE ACCURACY, COMPLETENESS, CURRENCY, OR RELIABILITY OF ANY company CONTENT THAT THE RESULTS OBTAINED FROM THE USE OF THE SITE OR THE SERVICE OR company CONTENT WILL BE ACCURATE OR RELIABLE, OR THAT THE QUALITY OF THE SITE OR THE SERVICE OR company CONTENT WILL MEET YOUR EXPECTATIONS. Company EXPRESSLY DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, CONDITIONS, UNDERTAKINGS, OR OTHER OBLIGATIONS INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND ANY WARRANTY THAT THE SITE, THE SERVICE OR company CONTENT WILL BE ERROR-FREE OR THAT SUCH ERRORS WILL BE CORRECTED.

 

ANY company CONTENT OR OTHER MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE OR THE SERVICE IS DONE AT YOUR SOLE RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH company CONTENT OR MATERIAL.

 

LIMITATION OF LIABILITY

 

YOU EXPRESSLY UNDERSTAND AND AGREE THAT Company SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF Company HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SITE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE PRODUCTS AND SERVICE RESULTING FROM the inability to access or utilize ANY PRODUCTS, DATA, INFORMATION OR SERVICE PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SITE OR THE SERVICE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; OR (iv) ANY OTHER MATTER RELATING TO THE SITE OR THE SERVICE. IN NO EVENT SHALL Company’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), OR OTHERWISE EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THE SITE OR THE SERVICE.

 

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

 

ARBITRATION

 

Any controversy or claim arising out of or relating to these Terms of Use, or the breach thereof, shall be settled by arbitration. Judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. The arbitration shall be conducted and administered by the National Arbitration Forum, under the Code of Procedure in effect at the time the claim is filed. Any sole and exclusive venue for any arbitration hearing is Springfield, Virginia, and any such arbitration proceeding shall comply with the Governing Law chosen below. This arbitration agreement is made pursuant to a transaction involving interstate commerce, and shall be governed by the Federal Arbitration Act, 9 U.S.C. Sections 1 16. Judgment upon the award may be entered in any court having jurisdiction. Any party may make an application to the arbitrator seeking injunctive relief to maintain the status quo until such time as the arbitration award is rendered or the controversy is otherwise resolved. Any provisional or equitable remedy which would be available from a court of law shall be available from the arbitrator, to the parties to this Agreement pending arbitration. The arbitrator shall have the authority to award any remedy or relief that a court of this state could order or grant, including, without limitation, specific performance of any obligation created under the agreement, the awarding of punitive damages, the issuance of an injunction, or the imposition of sanctions for abuse or frustration of the arbitration process. The arbitration shall be held in Springfield, Virginia, or at such other place as may be selected by mutual written agreement. The arbitrator shall have the discretion to order a pre-hearing exchange of information by the parties, including, without limitation, production of requested documents, exchange of summaries of testimony of proposed witnesses, and examination by deposition of parties.

 

TERM AND TERMINATION

 

In addition to any other method of termination or suspension provided for in this Agreement, Company reserves the right to terminate this Agreement at any time and for any reason upon ten (10) days notice to you. Further, you agree that Company shall not be liable to you or any third-party for any termination or suspension of your access to the Site or any part thereof, removal of Content or sale of any products. You may terminate this Agreement at any time by immediately discontinuing all access to the Site and by providing notice to Company of such discontinuance. Termination or cancellation of this Agreement shall not affect any right or relief to which Company may be entitled at law or in equity. Upon termination of this Agreement, you shall terminate all use of the Site and any Content provided thereby. In the event of termination, you will not be entitled to any refund of any fees or other charges, if any, paid in connection with this Agreement.

 

GOVERNING LAW AND OTHER MISCELLANEOUS TERMS

 

The validity and effect of the Terms of Use shall be governed by and construed and enforced in accordance with the laws of the State of Virginia, USA, without regard to its conflicts of laws principles. In the event litigation is instituted hereunder, each user consents to the exclusive jurisdiction of any federal or state court situated in or serving Fairfax County, Virginia, as Company selects in its sole discretion. The prevailing party shall be entitled to recover its attorneys’ fees and court costs, together with any other relief awarded by a court of competent jurisdiction. ANY SUIT, ACTION OR PROCEEDING CONCERNING THE SITE, ITS USE, THESE TERMS OF USE, OR CONCERNING ANY OTHER POLICY OR PROCEDURE OF Company, MUST BE BROUGHT IN A COURT OF COMPETENT JURISDICTION IN MISSOURI, AND YOU HEREBY IRREVOCABLY CONSENT TO THE JURISDICTION OF SUCH COURT (AND OF THE APPROPRIATE APPELLATE COURTS THEREFROM) IN ANY SUCH SUIT, ACTION OR PROCEEDING; AND YOU IRREVOCABLY WAIVE, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY OBJECTION WHICH YOU MAY NOW OR HEREAFTER HAVE TO THE LAYING OF THE VENUE OF ANY SUCH SUIT, ACTION OR PROCEEDING IN ANY SUCH COURT OR THAT ANY SUCH SUIT, ACTION OR PROCEEDING WHICH IS BROUGHT IN ANY SUCH COURT HAS BEEN BROUGHT IN AN INCONVENIENT FORUM.

 

CHANGES TO OUR POLICIES

 

Our Terms of Use Policy is intended to provide you with the safest and most secure experience possible. Since offerings and technologies change, we reserve the right to change, modify, add or remove portions of our Policy at any time without prior notice. If you have any questions, or would like further clarification, please e-mail us at info@tutortroops.com. Any changes in Company’s policies will be communicated on this page.

 

This Site is operated by Company. All inquiries may be directed to:
TUTOR TROOPS, LLC
7880 Backlick Rd Ste 5 Springfield, VA 22150
info@tutortroops.com

 

COPYRIGHT AND COPYRIGHT NOTICES

 

Company respects the intellectual property of others, and we ask our users to do the same. In full compliance with Digital Millennium Copyright Act, Tutor Troops is committed to preventing copyright infringement. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide Company’s Copyright Agent the following information:

 

  • an electronic or physical signature of the owner or person authorized to act on behalf of the owner of the copyright interest;
  • a description of the copyrighted work that you claim has been infringed;
  • a description of where the material that you claim is infringing is located on the Site sufficient to
  • allow us to locate the allegedly infringing material;
  • your address, telephone number, and email address;
  • a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
  • a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
 

Please contact Company’s Copyright Agent for Notice of Claims of copyright infringement at: info@tutortroops.com. Copyright owners and agents acknowledge that failure to comply with all of the requirements of the foregoing may result in an invalidity of the DMCA notice.

 

Counter-Notice. If you believe that the User Content that was removed (or to which access was disabled) is not infringing, or that you have authorization from the copyright owner, the copyright owner’s agent, or pursuant to the law, to post and use the User Content, you may send a counter-notice containing the following information to the Copyright Agent:

 
  • your physical or electronic signature;
  • identification of the User Content that has been removed or to which access has been disabled and the location at which the User Content appeared before it was removed or disabled;
  • a statement that you have a good faith belief that the User Content was removed or disabled as a result of mistake or a misidentification of the User Content; and
  • your name, address, telephone number, and e-mail address, a statement that you consent to the jurisdiction of the federal court in the Eastern District of Missouri and a statement that you will accept service of process from the person who provided notification of the alleged infringement.
 

If a counter-notice is received by the Copyright Agent, Company may send a copy of the counter-notice to the original complaining party informing that person that it may replace the removed User Content or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the person providing such User Content, the removed User Content may be replaced, or access to it restored, in 10 to 14 business days or more after receipt of the counter-notice, at Company’s sole discretion.

Privacy Policy

Effective: July 15, 2015


This Privacy Policy governs the manner in which Tutor Troops LLC (“Tutor Troops”) collects, uses, maintains and discloses information collected from users (each, a “User”) of its www.tutortroops.com Site and any derivative or affiliated Sites on which this Privacy Policy is posted (collectively, the “Site”). Please note that this Privacy Policy covers Tutor Troops’ practices regarding information collected from its Site.


If you have questions or complaints regarding our privacy policy or practices, please contact us at info@tutortroops or 7880 Backlick Rd Ste 5 Springfield, VA 22150.


The Information Tutor Troops Collects


Like most website operators, Tutor Troops LLC collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how our visitors use our website.


Additionally, certain visitors to Tutor Troops’ website choose to interact with us in ways that require us to gather personally-identifying information. The amount and type of information that we gather depends on the nature of the interaction. Those who engage in transactions with us online – by purchasing monthly subscriptions – are asked to provide additional information, such as the personal and financial information required to process those transactions. Tutor Troops also collects potentially personally-identifying information like Internet Protocol (IP) addresses. We do not use such information to identify our visitors, however, and do not disclose such information, other than under the same circumstances that we use and disclose personally-identifying information, as described below. Users browsing the Site without registering an account or affirmatively providing personally identifiable information to Tutor Troops do so anonymously.


Tutor Troops may collect personally identifiable information from customers in a variety of ways. Personally identifiable information may include (i) contact data (such as a customer’s name, mailing and e-mail addresses); (ii) financial data (such as a customer’s credit card number); and (iii) demographic data (such as a customer’s zip code, age and income). If you communicate with Tutor Troops by e-mail, post messages to forums, or otherwise complete online forms, surveys or contest entries, any information provided in such communication may be collected by Tutor Troops. Tutor Troops may also collect information about how customers use our Site, for example, by tracking the number of unique views received by the pages of the Site, or the domains from which customers originate.


Chat


We use a chat feature to assist you with learning about our services and tutors. If our chat feature is offline we will collect your name and email address so that we may reply to your request and send you information.


Information Sharing


It is Tutor Troops’ policy to respect your privacy regarding any information we may collect through the Site, e-mail, phone or any other communications we have with you. We treat the confidential information you share with us, such as students’ academic performance and any financial information, with the utmost respect. Tutor Troops will not disclose student records with third parties under any circumstance, except as specifically set forth in this Privacy Policy.


We may, however, share a student’s information with your tutors who will be providing tutoring to the student so that they may personalize and tailor the tutoring to the student. In each case, we collect such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Tutor Troops. We do not disclose personally-identifying information other than as described below in the section “How Tutor Troops Uses Information”. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.


Tracking Technologies/Cookies


We may use “cookies” to track how customers use our Site. A cookie is a piece of software that a Web server can store on the customers’ PC and use to identify the customer should they visit the Site again. While not all of the information that we collect from customers is personally identifiable, it may be associated with personally identifiable information that customers provide us through our Site Third Party Cookies. You may disable cookies by following directions provided by your Internet browser's "help" directory.


The use of cookies by our partners, affiliates, tracking utility company, service providers is not covered by our privacy statement. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company, service providers use session ID cookies to make it easier for you to navigate our site, in order for you to use the shopping cart, etc. Please see their privacy statements for their full disclosures.


How Tutor Troops Uses Information

Tutor Tutors may use personally identifiable information collected through the Site for the specific purposes for which the information was collected, to contact Users regarding products and services offered by Tutor Troops, its parent, subsidiary and trusted affiliates, and otherwise to enhance Users’ experience with Tutor Troops. Out of respect for your privacy, you may choose to stop receiving these marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at info [at] tutortroops.com. Tutor Troops may also use information collected through the Site for research regarding the effectiveness of the Site and the business planning, marketing, advertising and sales efforts of Tutor Troops, its parent, subsidiary and trusted affiliates.


Tutor Troops may disclose personally identifiable information collected from Users to its parent, subsidiary and other related companies, trusted affiliates, independent contractors and business partners who will use the information for the purposes outlined above, as necessary to provide the services offered by Tutor Troops and to provide the Site itself, and for the specific purposes for which the information was collected. These companies are not permitted to use your personally identifiable information in any other way.


Tutor Troops may also disclose aggregate, anonymous data based on information collected from Users to investors and potential partners. Finally, Tutor Troops may disclose or transfer personally identifiable information collected from Users in connection with or in contemplation of a sale of its assets or business or a merger, consolidation or other reorganization of its business. We will notify you via email in such an event.


Correcting, Updating, Accessing or Removing Personal Information


To the extent applicable, if a User’s personally identifiable information changes (such as a User’s zip code), or if a User no longer desires to receive non-account specific information from Tutor Troops, Tutor Troops will endeavor to provide a way to correct, update, delete and/or remove that User’s previously-provided personal data. This can be done by emailing a request to Tutor Troops at info [at] tutortroops.com. Additionally, you may request access to the personally identifiable information as collected by Tutor Troops by sending a request to Tutor Troops as set forth above. Please note that in certain circumstances, Tutor Troops may not be able to completely remove a User’s information from its systems. For example, Tutor Troops may retain a User’s personal information for legitimate business purposes, if it may be necessary to prevent fraud or future abuse, for account recovery purposes, if required by law or as retained in Tutor Troops’ data backup systems or cached or archived pages. All retained personally identifiable information will continue to be subject to the terms of the Privacy Policy to which the User has previously agreed.


Legal Disclaimer


Tutor Troops may disclose personally identifiable information at the request of law enforcement or governmental agencies or in response to subpoenas, court orders or other legal process, to establish, protect or exercise Tutor Troops’ legal or other rights or to defend against a legal claim or as otherwise required or allowed by law. Tutor Troops may disclose personally identifiable information in order to protect the rights, property or safety of a User or any other person. Tutor Troops may disclose personally identifiable information to investigate or prevent a violation by User of any contractual or other relationship with Tutor Troops or the perpetration of any illegal or harmful activity.


Security of Information


Tutor Troops discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process transactions on our behalf or to provide tutoring services, and (ii) that have agreed not to disclose it to others. We take all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


Information about Users that is maintained on Tutor Troops’ systems is protected using industry standard security measures. However, no security measures are perfect or impenetrable, and Tutor Troops cannot guarantee that the information submitted to, maintained on or transmitted from its systems will be completely secure. Tutor Troops is not responsible for the circumvention of any privacy settings or security measures relating to the Site by any Users or third parties. Your security is a priority and we strive to provide a safe and secure environment for our customers. All transactions take place on a secure server, and your information is encrypted using Secure Sockets Layer protocol (SSL) before it is sent through the Internet. SSL is the gold standard in Internet encryption technology, which is a fancy way of saying that it’s a highly sophisticated method of scrambling data as it travels from your computer to our servers. However, please note that we cannot guarantee that the information submitted to, maintained on, or transmitted from our systems will be completely secure. If you do not feel comfortable sending your financial/credit card over the Internet, contact us and we will be happy to fill your order over the phone.


Links to 3rd Party Sites


Please note that the Site may contain links to other Sites. These linked sites may not be operated or controlled by Tutor Troops. Tutor Troops is not responsible for the privacy practices of these or any other Sites, and you access these Sites entirely at your own risk. Tutor Troops recommends that you review the privacy practices of any other Sites that you choose to visit.


Tutor Troops is based, and this Site is hosted, in the United States of America. If User is from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law and User is visiting, accessing or otherwise using the Site, please note that any personally identifiable information that User provides to Tutor Troops will be transferred to the United States. Any such personally identifiable information provided will be processed and stored in the United States by Tutor Troops or a service provider acting on its behalf. By providing personally identifiable information to Tutor Troops, User hereby specifically and expressly consents to such transfer and processing and the uses and disclosures set forth herein.


Social Media Widgets


Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.


Customer Testimonials / Comments / Reviews


We post customer testimonials/comments/reviews on our web site which may contain personally identifiable information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial. To request removal of your personal information from Testimonials or comments please contact us at info [at] tutortroops.com.


Blogs


Anytime you post on our blog please be aware that you are posting using a third party application and we have no access or control over this information.


To request removal of your personal information from our blog, you can either log into the third party application and remove your comment or you can contact the appropriate third party application. Your interaction with these features is governed by the privacy policy of the company providing it.


CHILDREN’S PRIVACY


Tutor Troops’ Site and Service are specifically designed to function without third party access to a child’s personal information. Our Site does not collect or retain any personal information from children except as needed to facilitate tutoring with that student, who may be a minor. Tutor Troops is committed to full compliance with the Children’s Online Privacy Protection Act of 1998 (“COPPA”). This Site assures the privacy of collected information in accordance with the Tutor Troops Privacy Policy.


Tutor Troops is committed to safeguarding the information Users entrust to Tutor Troops and believes that every User should know how it utilizes the information collected from Users. The Site is not directed at children under 13 years of age, and Tutor Troops does not knowingly collect personally identifiable information from children under 13 years of age online. Parents may supply information such as name or age of their children so as to facilitate Tutor Troops’ ability to provide tutoring services and Tutor Troops may store this information in a secure digital format.


Changes to this Policy


We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.


Contacting Tutor Troops


If you have any questions or comments about this Privacy Policy, you may contact Tutor Troops via any of the following methods:
Tutor Troops
7880 Backlick Rd Ste 5
Springfield, VA 22150
Email: info@tutortroops.com

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